Is your Geeni camera not connecting to WiFi network? Well, it is the most commonly yet frequently faced issue by Geeni camera users. Your Geeni camera won’t connect to WiFi if there is something wrong with camera. At first, you might wonder why is my Geeni camera not connecting. It is very common among all the users.
To learn how to reconnect Geeni camera to WiFi network, you need to first learn about the causes of this issue and then walk through the troubleshooting steps. We have come up with this Geeni camera troubleshooting guide to help all users with this issue.
Let us tell you that you have landed on the right page and this page will walk you through each and every topic related to the Geeni camera not connecting issue. By the end of this page, the issue will be resolved and your Geeni camera will be back to life.
Reasons Why Your Geeni Camera Won’t Connect to WiFi
If you see your Geeni won’t connect to 5GHz WiFi network, let us tell you that it only supports the 2.4GHz WiFi network. In case still face the same issue, make sure you refer to the below-mentioned points to understand the reasons why is my Geeni camera not connecting to WiFi:
- Poor Network Connection
If your Geeni camera is placed too far away from the wireless router, the Geeni camera won’t connect to WiFi. At least 70% signal strength is required on your camera to ensure that it works properly.
- Incorrect WiFi Credentials
If you are entering the wrong WiFi credentials while attempting to connect your camera, it won’t be able to connect. It is important that you enter the correct WiFi password and other credentials if required.
- WiFi Interference
If you want to learn how to reconnect Geeni camera to WiFi, you must remove all the WiFi devices from your router’s surroundings. Moreover, the camera must not be placed nearby other WiFi gadgets or appliances.
Troubleshooting Guide for Geeni Camera Connection Issues
If your Geeni camera won’t connect to WiFi network, you may want to troubleshoot the issue. Now that you know all the possible reasons why Geeni camera not connecting, we suggest that you go ahead with the troubleshooting part. Here are all the important steps to learn how to reconnect Geeni camera to WiFi:
- Check Your WiFi Network
Firstly, you must check whether the WiFi network is configured properly. If the WiFi network is not configured properly or correctly, your Geeni camera won’t connect to WiFi network. Make sure the 5GHz and 2GHz networks are separately broadcast by your router. Let us tell you that Geeni won’t connect to 5GHz WiFi as it only supports the 2.4GHz WiFi frequency.
- Restart Your Geeni Camera and Router
If you still wonder why is my Geeni camera not connecting to the wireless network, it is always a better idea to reboot your camera and the router. Firstly, power Off your router and wait for a few seconds before you turn it On. After that, power Off your camera and wait for a few seconds before you turn it On.
- Check Your WiFi Credentials
When you are in the middle of the WiFi configuration, make sure you enter the correct WiFi password of your home network. In case the password is separate for both WiFi bands, you need to cross-check it. Kindly login to the router and check whether the passwords are separate or not. If you still see your Geeni camera not connecting, go to the next step.
- Move Your Geeni Camera Closer to the Router
In case the Geeni camera won’t connect to WiFi, kindly bring your camera a little closer to the router in order to ensure better connectivity. If you can’t move your camera, kindly relocate your wireless router.
- Reset Your Geeni Camera
At last, if you still wonder why is my Geeni camera not connecting, kindly reset your camera. You need to restore the factory default settings on your camera. Open the Geeni app and go to Settings. Choose the camera that you wish to reset. After that, tap on Factory Reset and follow the in-app prompts. Finally, the Geeni camera will be restored to the factory defaults. Make sure you reconfigure your device.
The issue will be resolved. We hope that you learned how to reconnect Geeni camera to WiFi.
Tips for Maintaining a Stable Geeni Camera Connection
Here are a few tips to make sure the WiFi connection remains stable on your Geeni camera. Kindly refer to the points given below:
- Optimize Your WiFi Network
Firstly, you must consider optimizing your WiFi network. You can do that by updating your router’s firmware to the most recent version. Moreover, you can also make sure the settings of your router are configured properly.
- Regularly Update Your Geeni Camera’s Firmware
Secondly, you must consider optimizing your Geeni camera by updating its firmware to the latest version. To update your camera’s firmware, open the Geeni app and go to Settings. After that, follow the on-screen prompts to update your camera’s firmware.
Conclusion
This page was all about the Geeni camera won’t connect to WiFi issue. In this guide, we discussed what can be the possible reasons behind the Geeni camera not connecting to WiFi issue and how to reconnect Geeni camera to WiFi. We hope this page helped you get rid of the Geeni camera issues and that you also liked this post.
If you still encounter any issues with your device, make sure you get in touch with our support team for more help.
FAQs
Why won’t my Geeni Camera connect to WiFi?
Let us tell you that Geeni won’t connect to 5GHz WiFi network as it only supports the 2.4GHz network. Make sure you modify the wireless settings of your router that way.
How can I fix the Geeni Camera WiFi connectivity issue?
Ensure that your WiFi router is broadcasting the 2.4GHz and 5GHz WiFi network separately. Moreover, ensure that the MAC Filtration or IP Filtration feature is not enabled on your network.
How do I update my Geeni Camera firmware?
To update your Geeni camera’s firmware to the latest version, kindly open the Geeni app. After that, go to Settings and then select the Firmware Update option. Follow the in-app prompts carefully in order to upgrade your camera to the latest version.
